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Your Support Journey

Welcome to the Zovertang support centre. Here you’ll find everything you need to set up your printer, install drivers, download templates, and find supplies like ribbons and cards. We’ve also included frequently asked questions, our latest service alerts, and more.

📢 Latest Support Announcements

  • 🛠️ June 2025 – Cardpresso V1.7.51 now available Download here
  • 🔧 May 2025 – Magicard 600 firmware update issued – visit driver page to update.
  • 📦 April 2025 – Zebra ZXP Series 3 ribbon compatibility issue resolved.

Frequently Asked Questions

How do I know which driver to install for my printer?

Check your printer model on our ID Card Printer Drivers page. We list compatible drivers for all popular models, including Magicard, Zebra, Evolis, and Fargo.

Can I get remote support for installation issues?

Yes! Customers with technical support packages can request remote assistance. Contact support@zovertang.co.uk to schedule an appointment.

Where can I buy ribbons and blank cards?

Visit our Ribbon collection and Blank Cards section to find a wide range of compatible supplies.

How long does support response usually take?

We typically respond within 24-48 working hours to support inquiries. We aim to minimize any downtime you may experience.